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For increasing the efficiency and effectiveness of public administration as well as improving the usability and adaptability of systems state-of-the-art semantic technologies can be combined with existing business process management (BPM) approaches in e-government. This position paper shows ontology-based approaches as implemented within the EU-project FIT. In FIT the customer approved business process modelling language ADOeGov has been enriched with business rules in order to provide the necessary transparency, flexibility and efficiency.

ADAPTIVE PROCESSES IN E-GOVERNMENT - A Field Report about Semantic-Based Approaches from the EU-Project “FIT”