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The higher the organizational commitment of the employees, the better they will provide services to consumers. However, if there are obstacles or shocks during the company’s career, of course the organizational commitment of the employees will be shaken, and create a feeling of pressure from within the employee or also known as work stress, and after the emergence of work stress in the employee, the desire to move out of the company is unavoidable. This desire is called turnover intention. This study aims to analyze the relationship between organizational commitment and turnover intentions mediated by job stress. Data collection was carried out through distributing questionnaires to employees of PT. The Prime Image of Kendedes Malang. This research uses explanatory research method with quantitative research type. The data analysis tool used in this study is Partial Least Squares (PLS) and uses SmartPLS software. The sampling technique used purposive sampling technique with the condition that employees who have worked more than 5 years at PT. Kendedes Prime Image. So that the samples that were collected were 88 workers (drivers and internal staffs). The results of this study indicate that organizational commitment has a direct effect on turnover intentions and organizational commitment has an effect on turnover intentions through work stress.

The Effect of Organizational Commitment on Turnover Intentions with Work Stress as Intervening Variable At Citra Perdana Kendedes Malang