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Purpose: Main purpose of this study is to determine the hindrances found in work-life balance among genders in Service Industry. Methodology/Sampling: Data is comprised of 250 samples out of which 10 were discarded due to provided wrong information however rest of 240 were used for the analysis out of which 120 are males and the rest 120 are females. To test the reliability of constructs SPSS Software version 21.0 is used and calculated through Cronbach Alpha. Frequency test, Cross-tabulation, Graphical representation, Correlation and Regression analysis were used for data analysis. Findings: Findings shows that the organizations used in the study did not give any support to work life balance idea. These organizations promote overtime and extended working hour culture. Even male employees are unable to meet their family demands due to late sittings and found carrying stress related diseases most commonly headaches. In contrast, female employees were found in better conditions regarding fulfilling their family commitments because they are not pressurized by their employers for late sittings. Practical Implications: This study is useful for the organizations that if they implement flexible hours' policy to maintain work and family life. It will be more beneficial to the employees and employers for the better results.

IMPACT OF ROLE OVERLOAD AND WORKING HOURS ON WORK-LIFE BALANCE IN SERVICE INDUSTRY