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Copyright: © 2019. The Authors. Licensee: AOSIS. This work is licensed under the Creative Commons Attribution License. Introduction Social work is the leading profession in terms of experiencing poor physical health, poor job satisfaction and impaired well-being (Graham, Shier, & Nicholas, 2016) because the work conditions for social workers are unbearable and characterised by stress (Hipp, Beenhardt, & Allmendingen, 2015). In Zimbabwe, social workers working under stringent circumstances despite being underpaid left the profession for industrialised countries such as Australia, the United Kingdom and New Zealand because the ratio of social workers to children who were dependent on their services (1:49 000) was uneven and detrimental to their well-being (Mugumbate & Nyanguru, 2013). In Nordic countries, social workers in public sectors expressed job dissatisfaction because of extensive workload and organisational policy (Blomberg, Kallio, Kroll, & Saarinen, 2015), while in Hong Kong an alarming number of social workers reported working long hours (Vyas & Luk, 2010). Because social workers should ensure that maltreated children are protected from abusive caregivers and should manage children’ court proceedings (Truter, Fouche, & Theron, 2016; UBS Optimus Foundation, 2016), it is not surprising that a disproportionate number of South African social workers experience secondary traumatic stress. Secondary traumatic stress encompasses reactions originating from coming into contact with conflicted clients in hostile environments, thereby leading to an experience of flashbacks, avoidance and/or intrusive memories (Graham et al., 2016). To prove the intensity of secondary traumatic stress among social workers, adolescent women from child-headed households in the Eastern Cape province, South Africa, during the focus group interviews mentioned that the social workers stopped doing the home visits because they would not endure listening to the painful stories of how at times they Orientation: Work-related stress and burnout among social workers are on the rise because of extensive workload, job dissatisfaction and exposure to traumatic situations. Therefore, one should determine how they impact the well-being.

Factors and effects of work-related stress and burnout on the well-being of social workers in the Eastern Cape province, South Africa