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Initiatives to address the quality in health system management have become a global phenomenon. The complexity of providing quality healthcare is arguably unmatched. From the wealthiest of regions to those in the direst conditions, the efficacy of integrating quality management principles and practices is being accepted by executives, practitioners, and governmental authorities alike. This global level of agreement is based on a wealth of knowledge and experience gained over many decades across a multitude of industries. The challenge is instituting the transformative capability of quality management processes into workable systems that will optimize care across healthcare services globally. This paper is based on the perspective that orienting systems to the delivery and ongoing improvement of quality is fundamental to progress. The authors argue that healthcare leaders can affect lasting change by adopting universally proven precepts of quality enterprise wide and executing them across channels to meet expectations across the spectrum of patient and healthcare worker populations.

Think Globally, Act Regionally to Optimize Quality Health System Management: Ten Principles Guiding Worldwide Leadership Teams