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Banks in Brazil play a major role in the internationalization process of companies providing financial products and services. To examine this role, a model containing four concepts is analysed, these being “banking solutions” as the dependent variable and “relational capital”, “bank efficiency” and “technologies in services” as independent variables. Through a variance-based structural equation model (SEM), the outcome of this analysis reveals that two independent variables (“relational capital” and “bank efficiency”) have a significant and positive impact on the use of banking solutions. Also, from the export company vision it is found that “knowledge barriers” to export moderate the relationship between “bank efficiency” and “banking solutions”. Guidelines for potential future research on the subject are provided.

Towards an analysis of "banking solutions" from the perspective of exporting companies in Brazil