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Organizational agility (OA), as a key dynamic capability, is a firm’s ability to enable sensing environmental changes and responding efficiently and effectively to them. This study explores this topic further by analyzing the part played by the information systems capabilities (ISC) variable as an antecedent of OA, and absorptive capacity (AC) as a mediator construct. Furthermore, we test the negative moderating role of hierarchy culture (HC) in the AC–OA link. Using partial least squares (PLS) and the PROCESS macro, we find evidence of these relations proposed, and the existence of a conditional mediating situation generated by HC.

Information systems capabilities and organizational agility: understanding the mediating role of absorptive capacity when influenced by a hierarchy culture