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The purpose of this study was to find out the description of education services based on quality assurance and customer satisfaction of private colleges in Central Sulawesi Province. It was a descriptive research, conducted at private colleges in Central Sulawesi Province. The population of the study was all undergraduate students who were registered and active in the B accredited study program on private colleges in the Regencies/Cities of Central Sulawesi Province in 2017. The variables were the quality of education/learning based on quality assurance and customer satisfaction toward education services in those colleges. The results of the study showed that students' perceptions about the quality of education services obtaining a total average score of 4.01 (good category). Customer satisfaction had a mean value of 4.02, indicates that the educational services provided were felt satisfactory. The quality of education/learning based on quality assurance was perceived well by students, in accordance with the quality standards of accreditation B obtained by study programs. The value or benefits of education/learning services are also good and satisfying so that most students feel trustworthy and loyal to the institutions and study programs of higher education.

Education Services based on Quality Assurance and Customer Satisfaction of Private Colleges in Central Sulawesi, Indonesia