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The purpose of this paper is to examine the factors that affect the knowledge-sharing intention and knowledge-sharing behavior in a public sector organization. A survey was conducted with 188 knowledge workers of a public-sector organization at the national level in Colombia. In this public organization significant relationships between self-efficacy and knowledge-sharing intention, subjective norms, and knowledge-sharing behavior, and between knowledge-sharing intention and knowledge-sharing behavior were found. There was a direct effect of perceived organizational support on knowledge-sharing behavior and a moderator role of perceived organizational support between the studied variables. The findings clarify how some personal variables and perceived organizational support interact in the explanation of knowledge sharing.

Determinants of knowledge-sharing intention and knowledge-sharing behavior in a public organization