English (United Kingdom)

https://curated-unify.zendy.io/wp-json/zendy-region/v1/featured_content/oa?rat=en

https://curated-unify.zendy.io/wp-json/zendy-region/v1/highlighted_journal/

Global: Zendy Plus annual

Presents the access of premium content as premium feature

Premium Content

Presents the keyphrase highlighting as premium feature

Keyphrase Highlighting

Presents the summarisation as premium feature

Summarisation

Insights

Presents the pdf analysis as premium feature

PDF Analysis

Presents the zaia usage as premium feature

ZAIA

Global: Zendy Tools annual

Global: Zendy Free Plan

Global: Zendy Tools monthly

Global: Zendy Plus monthly

In last ten years, user experience design is getting more popular than it is used to be in the technology industry. Most of the big technology companies started to incorporating UX activities at every stage of a project and also some of them built their own user experience design team or department. To deliver valuable products to customers and achieve team goals, leaders of the UX team should know how to lead a productive team, influenc businesses to adopt user-centered design and communicate with team members and customers. Liker’s Management systems outlined four systems of management to describe the relationship, involvement, and roles of managers and subordinates in industrial settings. The four management systems are: Exploitative Authoritative, Benevolent Authoritative, Consultative System and Participative System. This article focuses on how leaders and UX designers solve problems with their communication strategies in different management systems. Twenty-three UX teams, including thirty leaders and team members were invited to join the interviews. The affinity diagram was applied to analysis the data of interviews and indicated what is the keywords in the interviews. Then, matching the keywords and communication strategies with the Key elements of four management systems. As the result, we build the UX design communication model that shows how UX team solved the problems with their communication strategies in different management systems and provides UX leaders and researchers some suggestions on UX management. 以管理系統理論分析使用者經驗設計部門領導方式與組織溝通策略 ----以兩岸科技產業為例 *莫雅如1,a,李俊德2 1國立交通大學傳播研究所,新竹,台灣 2國立交通大學傳播研究所,新竹,台灣 axyxy588@gmail.com *莫雅如 關鍵詞:UX管理、使用者經驗設計管理、管理系統理論、設計溝通模型、組織溝通 中文摘要. 使用者經驗設計管理聚焦於與團隊內、各部門組織、客戶等的溝通協調,以解決 設計與業務問題。各部門中又倚靠主管的領導方式,與透過溝通能力以解決問題,帶領組織 完成共同目標,完成專案設計與生產。管理系統理論依照上下級的信任程度、交往程度、溝 Advances in Social Science, Education and Humanities Research, volume 346 2019 3rd International Seminar on Education, Management and Social Sciences (ISEMSS 2019) UX Design Management: Type of Management Systems and Communication Strategies in Technology Industry Mo Ya Ju1,a,Lee Jiunde Jim 2,b 1 Department of Communication, National Chiao Tung University, 300, Taiwan 2 Department of Communication, National Chiao Tung University, 300, Taiwan axyxy588@gmail.com