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The objective of the study is to identify the factors influencing quality work culture in education in Indonesia. This study focuses on teachers who study in a graduate program of educational management. It was particularly because the teachers who are students in the graduate program will back to schools after graduating. Determining their quality is important so that they will be good agents for growing quality culture at schools, which will further impart their quality into the students to drive the organizations in the nation for the future. A case study approach was utilized to study deeply on the matter. Qualitative techniques such as observation, interview, and document study were utilized for collecting data from 30 master students that involved in this study. In the end, it was found that leadership, educational management, human resources management, information management, customer satisfaction focus, and partnership management are an important factor that influences the quality work culture. Keywords—quality; work; culture; schools

The Factors Influencing Quality Work Culture in Education in Indonesia: A Case Study at Graduate Program of Educational Management, Universitas Lambung Mangkurat