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This study aims to: 1) identify the SOP components of registration and data service at the Academic and Student Affairs Bureau of the State University of Medan (SUM); 2) identify relevant character values to for the SOP of the registration and data service at the Academic and Student Affairs Bureau of the SUM; 3) developing an SOP that integrates character values in registration and data services at the Academic and Student Affairs Bureau of the SUM. This research is a descriptive qualitative research. The research sample was taken by purposive sampling by taking samples of officials in the registration and data fields at the Academic and Student Affairs Bureau of SUM. The data is collected through interview techniques, observation and document study. The results of the research are: 1) There are two SOPs developed, namely the SOP for New Student Registration of the State University of Medan via Bidik Misi selection and Non-Bidik Misi selection. The components in the SOP of the registration and data service at the Academic and Student Affairs Bureau of SUM are: a) SOP identity; b) Legal basis; c) Linkages with other SOPs; d) Executing qualifications; e) Equipment; f) Warning; g) Recording and data collection; h) Activity table; i) Purpose; j) Procedure; k) Quality control; l) References and m) Appendix, 2) Character values integrated in the developed SOP are: a) trustworthy; b) respectful; c) responsibility; d) fairness; e) caring; and f) citizenship, and 3) To develop SOPs that are integrated with character values, by adding character values to one of the components that build SOPs and to add SOP values in the SOP implementation procedures.

proceedings of the 3rd annual international seminar on transformative education and educational leadership (aisteel 2018)

Integration of Character Values in the Standard Operating Procedure (SOP) of Registration and Data Services at the Academic and Student Affairs Bureau of State University of Medan