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While it is claimed that international touring exhibitions are highly valuable in terms of promoting intercultural understanding, there is little empirical evidence to support this claim. In particular, there is a lack of visitor research on the subject. “Aztecs at Our Place” addresses this current lack of knowledge by seeking to provide an insight into the impact of touring exhibitions on their audiences. It examines the ways visitors to the exhibition Aztecs: Conquest and glory built impressions and “made meaning” about an unfamiliar culture. The exhibition was on display at the Museum of New Zealand Te Papa Tongarewa (Te Papa) from 28 September 2013 to 9 February 2014. It was developed by Te Papa in partnership with the Instituto Nacional de Antropologia e Historia in Mexico, and the Australian Museum and Museum Victoria. From Te Papa, the exhibition travelled to Melbourne Museum and then the Australian Museum in Sydney. This dissertation studies the visitor experience at Te Papa only but forms part of a broader study which examines two exhibitions across several international venues.  “Aztecs at Our Place” draws on recent theoretical and methodological developments in the field of visitor studies including visitor meaning-making, narrative-based methods and long-term visitor insights. The study employed a qualitative research methodology, centering on narrative-based interviews with twenty-three visitors to the exhibition. Follow-up interviews were conducted with eleven of the original participants in order to determine visitors’ lasting impressions of the exhibition. The findings reveal how participants’ impressions of Aztec culture were informed by different aspects of the exhibition. Information and objects relating to everyday life were essential for creating a broader, more sympathetic understanding of Aztec culture beyond human sacrifice. The research also demonstrates that cultural comparisons, objects and emotions including empathy helped participants gain an appreciation for the Aztec way of life, in conjunction with aspects of participants’ identity.   The findings shed new light on the way visitors “connect” to another culture through experiencing an international touring exhibition. Considering that cultural diplomacy is reportedly growing in importance, this research has implications for museum professionals seeking to promote intercultural understanding through an exhibition.

Aztecs at Our Place: Meaning-making in an international touring exhibition