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This paper presents an analysis of performance measures for two heterogeneous servers queueing models under trisectional fuzzy trapezoidal approach. Ranking techniques are very notable in the fuzzy numbers system for defuzzification. Several authors have already proposed various techniques to find out the performance of fuzzy queues. It is possible to convert from fuzzy environment to crisp environment by our proposed ranking method in order to analyze the performance measures of fuzzy queues. Ultimately, the effectiveness and the accurate values of our proposed method have been successfully solved with example.

Performance measures of two heterogeneous servers queueing models under trisectional fuzzy trapezoidal approach