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El objetivo general del estudio fue analizar las competencias docentes que se pueden fortalecer para la atencion de los casos de cyberbullying que se presentan entre los estudiantes de una secundaria publica colombiana. La metodologia comprendio un estudio mixto y la muestra no probabilistica estuvo conformada por 21 docentes y 62 estudiantes. En una primera etapa cualitativa, se entrevisto al profesorado y a la coordinadora de convivencia, en su calidad de directiva. Ademas, se diseno e impartio un curso de capacitacion docente en Moodle sobre los aspectos fundamentales para el manejo del cyberbullying. Posterior al curso (etapa cuantitativa), se aplicaron encuestas a docentes y estudiantes. Finalmente, se concluyo que el profesorado requiere fortalecer las competencias comunicativas, interpersonales, el uso de TIC y la resolucion de conflictos, para generar estrategias que permitan atender y prevenir el cyberbullying. Dichas acciones deben involucrar a padres de familia y directivos del colegio. Abstract The general objective of the study was to analyze the teaching skills that can be strengthened for handling cyberbullying cases, occurring among students of a Colombian public school. The methodology comprised a mixed study and a non-probabilistic sample consisted of 21 teachers and 62 students. In the first qualitative stage, the teachers and the coexistence coordinator (directive) were interviewed. In addition, it was designed and implemented a teacher training course in Moodle on key aspects for the management of cyberbullying. After the course (quantitative phase), surveys were applied to teachers and students. Finally, it was concluded that teachers need to strengthen communication skills, interpersonal skills, use of ICT and conflict resolution, in order to generate strategies to handle and prevent cyberbullying. Those actions must involve parents and school managers. Recibido: 08 de agosto de 2016 Aceptado: 15 de diciembre de 2016

Fortalecimiento de las competencias docentes para atender el cyberbullying en una secundaria pública colombiana