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This study assessed the level of crisis preparedness in higher education from the perspective of chief student affairs administrators at residential universities post-September 11, 2001 to pre-Virginia Tech shootings in April 2007. Crisis preparedness was determined by compiling and comparing data results derived from an instrument implemented in 2001 and also in 2007. Responses were based on four indicators of crisis preparedness identified in the literature: types, phases, systems, and stakeholders. Results indicated that chief student affairs administrators in 2007 generally perceived themselves to be prepared to respond to campus crises at a similar and/or higher rate than found in the 2001 study, but that there were some particulars and areas related to crisis preparation that professionals were not ready to attend to or were in the process of addressing.

The Status of Crisis Management at NASPA Member Institutions