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The purpose of this study is to explore the possibility of developing appropriate university education satisfaction scale reflecting Korean social and cultural circumstances through revalidation of Student Satisfaction Inventory (SSI) developed by Noel-LevitzTM, the United States. This study was conducted to review the validity of measurement tools for Korean university students, focusing on the model of the U.S. SSI scale, to find out the appropriate measure of satisfaction with university education for the actual condition of Korean universities, using the response data of 438 students of four-year colleges located in S. In addition, the survey tools used for data collection in this study are Student Assessment Inventory (SSI), developed by Noel-Levitz, a consulting firm in the field of higher education, and used in the Four-Year Public and Private Schools in this study. In addition, while the SSI scale measures the satisfaction of university education by dividing it into importance and satisfaction, in this study, only questions about satisfaction were used to re-verify the validity based on satisfaction level, and 80 questions were selected except those that do not fit the actual conditions of this university. The data analysis ran the SPSS18.0 and AMOS 18.0 programs to perform exploratory and confirmatory factorial analyses to identify the components of the SSI scale. Exploratory and confirmatory factor analyses were performed to obtain appropriate number of constructs and confirm the theoretical framework of SSI as well. Results showed that the five-factor model consisting of 29 items driven by EFA had adequate degrees of model fit indices and had appropriate degrees of concept, convergent, and discriminant validity. Such results obtained the current study could reveal the possibility of adjusting or/and expanding SSI to Korean circumstances.

Feasibility Analysis of University Education Satisfaction Survey Tools - Focused on SSI Scale in the U.S.