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Information technology (IT) professionals, such as software developers, require more than technical skills, e.g. software design and programming, to excel at their profession. Software developers work in diverse and cross-functional teams; they must, for example, elicit appropriate business requirements; design and develop suitable software artefacts, and provide training to end-users. A delicate balance between technical and non-technical (professional) skills are key to software success (or failure). IT students must thus acquire necessary professional skills, in addition to technical skills, to be wellrounded and productive employees upon entering workplaces. This study reflects on a BSc/BCom IT degree offered at a leading South African university; it aims to determine whether IT students acquired the mandatory non-technical skills that they needed. So, the researcher interviewed recent IT graduates to reflect on the professional skills they felt they lacked, and incorporation thereof into the curriculum. Actions were then taken, based on the responses of the participants, and teaching of professional skills was successfully incorporated into the curriculum.

Teaching of Essential Professional Skills Required by IT Graduates