English (United Kingdom)

https://curated-unify.zendy.io/wp-json/zendy-region/v1/featured_content/oa?rat=en

https://curated-unify.zendy.io/wp-json/zendy-region/v1/highlighted_journal/

Global: Zendy Plus annual

Presents the access of premium content as premium feature

Premium Content

Presents the keyphrase highlighting as premium feature

Keyphrase Highlighting

Presents the summarisation as premium feature

Summarisation

Insights

Presents the pdf analysis as premium feature

PDF Analysis

Presents the zaia usage as premium feature

ZAIA

Global: Zendy Tools annual

Global: Zendy Free Plan

Global: Zendy Tools monthly

Global: Zendy Plus monthly

Firms are under pressure to meet their internal and external obligations (Lin, Kuei & Chai 2013). In the process, they must compete through networks and create systems that guarantee long term positive results for their survival (Quang, 2016).Pursuing quality management along supply chain referred to as supply chain quality management (SCQM) brings synergy which facilitates integration among network members (Fernandes, Sampaio & Carvalho, 2014). Complementary firm assets (CFA) namely: leadership involvement, human resource management (HRM), trust among stakeholders, quality culture and established ICT facilitate SCQM practices implementation (Truong, Sampaio, Carvalho, Fernandes & An, 2014). Performance is achieved when firms gain competitive advantage which is manifested in form of total cost reduction, timely deliveries, reduced lead times, increased productivity, improved quality of products, increased revenue and customer satisfaction (Chagooshi, Neshan & Mogadam, 2015). The competitive advantage achieved leads to satisfaction of all stakeholders in multifaceted pattern (Forster 2008).Sustainable performance must encompass market share, financial rewards to investors, impact on society, the environmental impact, high level of firm integrity, operational efficiency or effectiveness, learning and growth (Kaplan & Norton, 1996; Chagooshi et al., 2015; Ferreira, Silva &Azevedo, 2016).

Supply Chain Quality Management Practices, Complementary Firm Assets, Competitive Advantage and Firm Performance