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Information system for productivity measurement of hotel in Jember district using OMAX and AHP methods is a system that aimed to calculation the hotel productivity in a period and identify the factors that caused an increase or decrease of productivity in order to the improvement can be done when the productivity decreased. OMAX method is used to count productivity index in measuring period. While the method of AHP is used to determine the weight value on the measurement indicators. Information system for productivity measurement of hotel was built based website that can be used easily by manager and every existed departments. The system was built by adopting the waterfall model. The result of this research, system can calculate productivity and display of factors affect productivity’s value in order to help manager controlling productivity. By using this system, showed that in October 2016 productivity index increased by 7,8%. The factors that lead to increase productivity are room occupancy ratio, treatment rooms ratio and F & B services ratio.

berkala sainstek

Sistem Informasi Pengukuran Produktivitas Hotel di Kabupaten Jember Menggunakan Metode OMAX (Objective Matrix) dan AHP (Analytical Hierarchy Process) (Studi Kasus Hotel Istana)