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The article briefly describes the smart meters technology in the electricity field, its potentials and risks in terms of privacy and data protection, which could undermine the trust of customers. Then, the article delineates the EU legal framework that applies to the technology. A critical assessment of the latter follows, with the identification of some flaws. The focus shifts subsequently to the national level of legislation, when the Flemish laws on the matter are analysed. A different part is dedicated to the role that some technologies could have to reduce the risks and implement privacy. In conclusion, some recommendations are proposed to make the law more prone to enhance trust by the customers.

Smart meters’ roll out, solutions in favour of a trust enhancing law in the EU