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In the article below, the authors presented an analysis of the factors that create the information society in Poland, with particular emphasis on the role of e-services. Selected results of the expert study were presented, which concerned the analysis of synergies between the observed digital revolution, general macroeconomic factors and phenomena and e-services, such as: the relationship between economic and social development and the development of the information society; the role of high-speed Internet in social and economic development; impact of selected IT services on the development of the information society; the power of influence of selected groups of entities on the creation and development of the IS (information society); perceived scale of benefit-cost ratio of stimulating the development of IS; assessment of the relevance of e-services and other services of a similar nature. #0#

european journal of service management

Analysis of factors creating the information society in Poland, with particular emphasis on the role of e-services – presentation of selected research results