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The purpose. The urgency of the presented scientific work is that the study of risks and force majeure disruptions of tourist services by the tourist operator "Join Up!" Will prevent their further occurrence. The object of research is the travel company "Join Up!". The purpose of the study: to investigate the reasons for the failure of service programs and the dynamics of the number of victims, to analyze the public resonance and the consequences of the failure of the programs and to make a prediction of the image losses of the tour operator "Join Up!" іn 2018 and 2019.Methods. The research uses the method of sociological research, methods of comparison, analysis and synthesis, the method of grouping, generalization, statistical processing of output data.Results. The essence of force majeure circumstances is characterized; analyzed the main risks of tourist activity and disruptions to the programs of service of tour operator "Join Up!" that took place in 2018.Scientific novelty. The reasons of disruption of service programs and dynamics of the number of suffered people were investigated; the public resonance has been analyzed and the consequences of failure of service programs have been assessed; the forecast of the image losses of the tour operator "Join Up!" is made in 2018 and 2019.Practical significance. The specific recommendations for restoring the lost trust of the victims and potential clients of the "Join Up!" Company are offered.

FORCE MAJEURE DISRUPTIONS OF TOURIST SERVICES BY THE TOUR OPERATOR "JOIN UP!" IN 2018