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Objective: The study is a descriptive and cross-sectional study designed to determine the quality of nursing care and the factors affecting quality of nursing care in a palliative care clinic. Material and method : The population and the sample of the study consisted of nurses (n=16) who were working in a palliative care clinic at a state hospital in the west of the Turkey and patients (n=102) who take care in this clinic between the date between January 2015 and October 2016. The sample size was not calculated and all the nurses and patients who met the study criteria and agreed to participate in the study were reached during the data collection period. Data collection was collected with a questionnaire consisted from Nurse Presentation Form, Patient Presentation Form and Care Behaviors-24 Scale (BDI-24). Student t, Kruskal-Wallis, Mann-Whitney U test and One Way ANOVA test were used in the analysis of the data. Results: The average score of BDI-24 was found as 5.59 ± 0.15 for nurses and 5.10 ± 0.15 for patients. There was no statistically significant difference between the average of BDI-24 total points and subscale scores of nurses according to their gender, education status, working duration in palliative care clinic and weekly working hours. Similarly, there was no statistically significant difference between the BDI-24 total point average and subscale scores of the patients according to the diagnosis, gender, marital status, educational status, occupation, income level and place of residence. Conclusion : The level of perception of nursing care behaviors of palliative care nurses and patients was found to be fairly high. It is proposed to identify and improve institutional deficiencies such as number of nurses, number of patients, workload, working hours, which affect the quality of nursing care. Extended English abstract is in the end of  PDF (TURKISH)  file . Ozet Amac: Arastirma, bir palyatif bakim kliniginde hemsirelik bakim kalitesini ve bakim kalitesini faktorleri belirlemek amaciyla yapilmis tanimlayici ve kesitsel bir calismadir. Materyal ve Method: Arastirma Turkiye’nin batisinda bir devlet hastanesinin palyatif bakim kliniginde calisan hemsireler (n=16) ile Ocak-Ekim 2015 tarihleri arasinda palyatif bakim kliniginde yatan hastalar (n=102) olusturmustur. Arastirmada orneklem hesaplamasina gidilmemis, arastirmanin yurutuldugu tarihler arasinda kriterlere uyan ve arastirmaya katilmayi kabul eden tum hemsire ve hastalara ulasilmistir. Arastirmanin verileri, Hemsire ve Hasta Tanitim Formu ve Bakim Davranislari-24 Olcegi (BDO-24) kullanilarak toplandi. Verilerin analizinde Student t, Kruskal-Wallis, Mann-Whitney U testi ve One Way ANOVA testi kullanildi. Bulgular: Hemsirelerinin BDO-24 toplam puan ortalamasi 5.59±0.15, hastalarin 5.10±0.15 olarak bulunmustur. Hemsirelerin cinsiyet, egitim durumu, mesleki calisma suresi, palyatif bakim kliniginde calisma suresi ve haftalik calisma saatlerine gore;  hastalarin tanisi, cinsiyeti, medeni durumu, egitim durumu, meslegi, gelir duzeyi ve yasadigi yere gore BDO-24 toplam puan ortalamalari ve alt boyut puan ortalamalari arasinda istatistiksel olarak anlami bir fark saptanmamistir. Sonuc: Hemsirelerin ve hastalarin hemsirelik bakim davranislarini algilama duzeyleri oldukca yuksek bulunmustur. Hemsirelik bakim kalitesini etkileyen hemsire sayisi, hasta sayisi, is yuku, calisma saati gibi kurumsal yetersizliklerin belirlenmesi ve iyilestirilmesi onerilmektedir.

Evulation of nursing care quality in a palliative care clinic<p>Bir palyatif bakım kliniğinde hemşirelik bakım kalitesinin değerlendirilmesi