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This study proposes a routine for auditing the quality of accountancy information systemsoftware, taking into consideration the characteristics and sub-characteristics of the quality ofthe software. The procedures used in the study were observation and interviewing techniques.To achieve this, an exploratory study using a qualitative approach was carried out. Astructured interview was conducted with an accountancy systems analyst, whose observationsgo from analysis of the software with its developers to attending the end user. The results ofthis research outline a routine whereby the quality of accountancy software can be auditedwith the steps and respective phases which highlight the levels of quality of the specific characteristics and sub-characteristics and the final quality of the software. The proposal of asystem of auditing the quality of accountancy software is shown to be relevant, as much asfrom the perspective of those who develop the software as to those who use it.Keywords: routine for auditing the quality; software quality; accountancy information systemsoftware.

PROPOSTA DE ROTEIRO DE AUDITORIA DA QUALIDADE DE SOFTWARES DE SISTEMAS DE INFORMAÇÕES CONTÁBEIS