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The importing process is considered a complex process due to the high sourcing lead time and a lot of bureaucracy, causing high inventories in the importing company. This paper proposes an improvement in the process of importing automotive items, through the application of Lean Office concepts. For this purpose, the Value Stream Mapping (VSM) tool was used to understand the flow of imported items and to identify points of waste. Then, it was proposed the use of a mixture of items for importation based on the customer's internal demand and the change from maritime transport to air transportation. This proposal has enabled significant reductions in inventory and lead time in order to meet demand, with a reduction of 70% in activities that are pure waste and incidental work as well as the 73% in the total cycle time of the import process. Resulting in an annual saving of R$ 53,000.00.

Melhoria do processo de importação a partir de conceitos do lean