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This article is about the experience of a qualitative study focusing on the meaning of collaboration at a neonatal intensive care unit. The author’s goal is twofold: on the one hand to deeply understand an organizational phenomenon; on the other hand, to provide a detailed report of the experience of the qualitative research method. The outcome of research exemplifies how deep understanding can be gained which can be the starting point of organizational change. The process of understanding was also supported by alternative methods such as interpretation of physical surroundings and metaphor. The article also emphasises that during a study research in a hospital department involving relatives is essential.

Megértés az együttműködés szolgálatában 2. rész Egy interpretatív szervezetkutatás tapasztalata - a Lupus Albus osztály esete