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The arguments about skeuomorph versus flat design have so far been based on comparatively little evidence and were largely dominated by strong opinions voiced in informal online media. This paper presents an a/b-study to assess the strengths and weaknesses of these design approaches with the distinct user groups applying them. First results gave no clear indications of which approach could be considered the best. Surprisingly, however, older and inexperienced users experienced more problems using “naturalistic” skeuomorph interfaces than abstract flat interfaces. As a result, the concept of skeuomorph design enabling the use of real-world knowledge to enhance novice user’s learnability is cast into doubt.

Affordances and Metaphors Revisited: Testing Flat vs. Skeuomorph Design with Digital Natives and Digital Immigrants