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Background Tourism and hospitality is a labour intensive industry. It is one of the four major pillars of the Hong Kong economy [1], and there is a huge demand for labour. However, Huyton [2] points out that hospitality and tourism graduates and students do not meet employers’ expectations because of poor preparation and ability. Resolving this issue requires coordination of curriculum settings and industrial needs. The research objectives of this study were to: 1. Identify perceptions and expectations among practitioners, educators and students in tourism and hospitality education. 2. Provide insight so schools can develop a suitable curriculum to train students to become qualified professionals.

The dilemma facing higher education and industry in tourism and hospitality