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To make co-production work as a strategy for urban development, and to establish a basis for collaborative action, states and organized communities must find a way to manage their unequal power relationship. Effective partnerships, constructed through projects of co-production, require participants to move beyond institutionally defined roles of service provider and service consumer to forge new terms for collaboration and spaces for joint decision-making. The processes of making space for co-production can be centrally important to establishing the legitimacy of development activity that includes the urban poor as stakeholders. Drawing from research undertaken in Harare, Zimbabwe, this paper examines how a memorandum of understanding was used to frame dialogue between community and state actors and facilitate co-production of housing and infrastructure in a low-income settlement.

Making spaces for co-production: collaborative action for settlement upgrading in Harare, Zimbabwe