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The use of Integrated Management Systems, also known as ERP (Enterprise Resource Planning), are widely accepted by organizations since beginning of the nineties. As its implementation means a high financial value investment, the responsible team for its acquisition has to take special cares, once their positive or negative results will appear only after long implementation period, often after many years. As it is a complex decision problem, evolving uncertainties and risks, the decision agents spend a lot of time to analyze the several criteria and functionalities from received offers. The paper presents a proposal which makes possible the companies analyzing during ERP acquisition phase, the available offers more adapted to their business requirements, based on a multi-criteria support decision method.

Sistemas integrados de gestão: proposta para um procedimento de decisão multicritérios para avaliação estratégica.