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The increasing reach and functionality of voice assistants has allowed themto become a general-purpose platform for tasks like playing music, accessinginformation, and controlling smart home devices. In order to maintain thequality of third-party skills and to protect children and other members of thepublic from inappropriate or malicious skills, platform providers havedeveloped content policies and certification procedures that skills mustundergo prior to public release. Unfortunately, research suggests that thesemeasures have been ineffective at curating voice assistant platforms, withdocumented instances of skills with significant security and privacy problems.This provocation paper outlines how the underlying architectures of theseplatforms had turned skill certification into a seemingly intractable problem,as well as how current certification methods fall short of their fullpotential. We present a roadmap for improving the state of skill certificationon contemporary voice assistant platforms, including research directions andactions that need to be taken by platform vendors. Promoting this change indomestic voice assistants is especially important, as developers of commercialand industrial assistants or other similar contexts increasingly look to thesedevices for norms and conventions.

When It's Not Worth the Paper It's Written On: A Provocation on the Certification of Skills in the Alexa and Google Assistant Ecosystems