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Purpose – The purpose of this preliminary study is to identify the e‐book utilization habit of postgraduate and undergraduate students from the Mathematics Department of Universiti Putra Malaysia (UPM), and to determine the reasons why students are feeling comfortable or uncomfortable with the e‐book services offered by the library and the role the librarians can play in solving the identified obstacles.Design/methodology/approach – A qualitative approach which employs a face‐to‐face interview session was used to collect information on e‐book utilization habit and to capture perception of the e‐book services offered by UPM library.Findings – This research found that most of the participants use one common e‐book reading habit. Factors such as easy access reduce physical visits to the library and user‐friendly features offer a comfortable platform for the participant to use the mathematics e‐books. However, unreliable service, eye fatigue, lack of manipulability of online features and flaws in the physical...

E‐book utilization among mathematics students of Universiti Putra Malaysia (UPM)