Open AccessImproving Organizational Climate for Quality and Quality of Care
Author(s) -
Ingrid M. Nembhard,
Veronika Northrup,
Dale Shaller,
Paul D. Cleary
Publication year - 2012
Publication title -
medical care
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.632
H-Index - 178
eISSN - 1537-1948
pISSN - 0025-7079
DOI - 10.1097/mlr.0b013e31826b1087
Subject(s) - quality (philosophy) , quality management , business , marketing , philosophy , epistemology , service (business)
The lack of quality-oriented organizational climates is partly responsible for deficiencies in patient-centered care and poor quality more broadly. To improve their quality-oriented climates, several organizations have joined quality improvement collaboratives. The effectiveness of this approach is unknown.