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The novel coronavirus (COVID-19) outbreak has significantly impacted hotel employees’ mental, emotional, and psychological well-being. This study examines the impact of COVID-19-fueled fears on hospitality workers’ turnover intentions, specifically subjective well-being as a potential moderator variable. Of the 500   U.S. hotel employees contacted, 326 responded. They demonstrated that COVID-19-related fears significantly influenced hotel employees’ turnover intentions. The study concludes that hotel employees’ subjective well-being should be promoted to alleviate the emotional and mental health problems caused by the fear of COVID-19 in order to reduce the number of employees willing to quit.

Moderator role of subjective well-being in the impact of COVID-19 fear on hotel employees’ intention to leave