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Overview:  Eric von Hippel, a leading researcher in the field of user innovation, gave the Annual Knowledge and Innovation Foundational Scholar interview during the Strategic Management Society’s 42nd Annual Conference held in London, Sept 17–20, 2022. This article is an edited transcript of that interview in which von Hippel provides insights into his research journey and perspectives on the importance of user innovation. He defines user innovation as the process by which individuals or firms create new products, services, or behaviors for their own use rather than for sale, and contrasts it with producer innovation. This type of innovation can occur in various contexts and can range from small modifications to existing products to the development of entirely new offerings. von Hippel also discusses the strategy-related implications of this distinction and highlights the growing area of research and practice in user innovation. Finally, he reflects on his own experiences with user innovation and provides thoughts on the intriguing issues future research in this field should address.

A Journey into User Innovation An Interview with Eric von Hippel