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Monitoring and control of electric transformer stations, frequently spread out over small or large geographical areas, are achieved with supervisory control and data acquisition (SCADA). Quality function deployment (QFD) is a valuable analyzing tool in product design and development. To solve the uncertainty or inherent imprecision in QFD, many researchers have applied the fuzzy set theory to QFD and have developed various fuzzy QFD approaches. The literature regarding applying fuzzy QFD for analyzing subsystems of SCADA, to the best of our knowledge, remains inexistent. In this paper, a fuzzy QFD approach is used to effectively determine the design requirements of a SCADA component

A fuzzy quality function deployment approach to improve a component of a supervisory control and data acquisition system