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Intense competition in the mobile apps market means it is important tomaintain high levels of app reliability to avoid losing users. Yet despite itsimportance, app reliability is underexplored in the research literature. Toaddress this need, we identify, analyse, and classify the state-of-the-art inthe field of mobile apps' reliability through a systematic mapping study. Fromthe results of such a study, researchers in the field can identify pressingresearch gaps, and developers can gain knowledge about existing solutions, topotentially leverage them in practice. We found 87 relevant papers which werethen analysed and classified based on their research focus, research type,contribution, research method, study settings, data, quality attributes andmetrics used. Results indicate that there is a lack of research onunderstanding reliability with regard to context-awareness, self-healing,ageing and rejuvenation, and runtime event handling. These aspects have rarelybeen studied, or if studied, there is limited evaluation. We also identifiedseveral other research gaps including the need to conduct more research inreal-world industrial projects. Furthermore, little attention has been paidtowards quality standards while conducting research. Outcomes here shownumerous opportunities for greater research depth and breadth on mobile appreliability.

A Systematic Mapping Study Addressing the Reliability of Mobile Applications: The Need to Move Beyond Testing Reliability