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This study examines the design characteristics of government web interfaces from three Arab countries using Hofstede’s cultural dimensions. Organizational and graphical elements from 30 ministry websites from Egypt, Lebanon and Saudi Arabia were examined using content analysis. Element frequency scores were correlated with Hofstede’s dimensions and interpreted based mainly on the model developed by Marcus and Gould. The results suggest that Hofstede’s model of culture does not fully reflect the design characteristics of Arabic interfaces.

Measuring Cultural Markers in Arabic Government Websites Using Hofstede’s Cultural Dimensions