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The design and production of goods that satisfy the special needs of individual customers are of central interest to the European industry. A major trend is to improve customer specific adaptation with configurable products. We are interested in the methods, practices and tools that support product configuration tasks. The research described in this paper is meant to guide our future work. We have 1) established a framework for understanding the problem area of product configuration in a fairly wide sense by identifying a number of factors and 2) carried out ten actual case studies using the proposed framework.

State-of-the-practice in product configuration — a survey of 10 cases in the Finnish industry