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This paper develops a research framework to investigate measures of enterprise integration. In our view the term enterprise integration is an umbrella term that incorporates what we term integration types. The integration types are connectivity, information sharing, interoperability, coordination, and alignment. To determine which technology and/or enterprise integration method is best in a given situation we believe measures of integration are needed and must be grounded in empirical findings.

A Research Framework for Operationalizing Measures of Enterprise Integration