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As users begin to use many more devices for personal information management(PIM) than just the traditional desktop computer, it is essential for HCIresearchers to understand how these devices are being used in the wild andtheir roles in users' information environments. We conducted a study of 220knowledge workers about their devices, the activities they performed on each,and the groups of devices used together. Our findings indicate that severaldevices are often used in groups; integrated multi-function portable deviceshave begun to replace single-function devices for communication (e.g. email andIM). Users use certain features opportunistically because they happen to becarrying a multi-function device with them. The use of multiple devices andmulti-function devices is fraught with compromises as users must choose andmake trade-offs among various factors.

It's Not What You Have, But How You Use It: Compromises in Mobile Device Use